Category: Digital Transformation Services

Are you tired of manually moving data around in Excel spreadsheets to analyze it? Well, we have some exciting news for you! Streamlit, a Python library,…

The AWS Well-Architected Framework (WAF) assists cloud architects in building dependable, secure, high-performance infrastructure for a …

There are multiple approaches to achieving IT infrastructure modernization, but the end goal is always consistent: to transform the business…

What is Agent Desktop?

Agent desktop is a software application that equips contact center agents with all the information to ease their job function.…

Effective AI powered customer engagement has become an essential aspect of modern business in a highly competitive and dynamic environment. …

What is Contact Center as a Service?

Contact Center as a Service (CCaaS) is a subscription service installed in contact centers as a cloud-based…

The global halt, induced by the pandemic, transformed the industry narrative and strategies phenomenally. The respite propelled the leaders…

Post-trade processes have started to occupy the center stage as the solutions designed by various market entities are becoming prominent.

The…

Make your hybrid contact center a lot more efficient with the significant advantages it offers.

The advent of the pandemic has forever changed …

What is Gamification?

Gamification is a concept that has been employed by many industries in more ways to drive the user or the participant to participate…